Increased OctaneLive Errors

Incident Report for OTOY

Resolved

This incident has been resolved.
Posted Aug 19, 2020 - 20:07 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 19, 2020 - 19:29 PDT

Identified

We have identified an issue with OctaneLive that is causing licensing errors for a significant number of requests, we are currently implementing a fix now.
Posted Aug 19, 2020 - 19:06 PDT

Investigating

We are currently investigating this issue.
Posted Aug 19, 2020 - 18:54 PDT
This incident affected: OctaneLive (OctaneLive API, OctaneLive Gateway).
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