OTOY System Status
All Systems Operational
OctaneLive ? Operational
OctaneRender Cloud Operational
OTOY Account System Operational
Regions ? Operational
au-sydney-1 Operational
ie-dublin-1 Operational
jp-tokyo-1 Operational
sg-singapore-1 Operational
us-ashburn-1 Operational
us-losangeles-1 Operational
us-portland-1 Operational
us-sanjose-1 Operational
Websites Operational
X.IO Operational
Control Panel Operational
Core API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
X.IO API Reponse Time
Fetching
X.IO Average Session Wait Time ?
Fetching
OctaneLive Response Time
Fetching
Past Incidents
May 29, 2017

No incidents reported today.

May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017
Resolved - We have not detected any new incidents related to this issue, so we believe that the underlying cause has been fixed by PayPal. We hope to provide further information regarding the underlying cause of the failure, when PayPal provides us with an incident report.
May 23, 16:41 PDT
Monitoring - We are no longer detecting any new incidents related to this issue, however we will continue to monitor subscriptions to ensure that the issue is not reoccurring.
May 22, 17:46 PDT
Update - We have identified an intermittent issue related to the communication between our servers and the PayPal API during the subscription sign-up process, and are currently working with PayPal to identify the cause.
May 22, 14:06 PDT
Investigating - We are currently investigating an increase in issues reported with subscribing to OctaneVR via PayPal. These issues seem to be occurring only during initial sign-up, so we do not believe that existing subscribers are affected at this time.

If you have experienced an issue while attempting to subscribe, we highly recommend you contact us at help@otoy.com.
May 21, 21:50 PDT
May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.