Scheduled maintenance on OTOY SSO, ORC, and RNDR
Scheduled Maintenance Report for OTOY
Completed
The scheduled maintenance has been completed.
Posted Jul 12, 2022 - 17:58 PDT
Verifying
Verification is currently underway for the maintenance items.
Posted Jul 12, 2022 - 17:29 PDT
Update
The core authentication system and ORC are online. RNDR is delayed, but will be finished shortly.
Posted Jul 12, 2022 - 17:05 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 12, 2022 - 16:03 PDT
Update
Maintenance will begin as scheduled at the top of the hour.
Posted Jul 12, 2022 - 15:06 PDT
Update
This scheduled maintenance has been rescheduled to July 12, 2022 23:00 UTC - July 13, 2022 00:00 UTC.
Posted Jul 07, 2022 - 18:38 PDT
Update
The scheduled maintenance is being postponed until next week. Please stay tuned for updates.
Posted Jul 06, 2022 - 17:06 PDT
Scheduled
We will be performing maintenance on our core authentication system (account.otoy.com), ORC (orc.otoy.com), and RNDR (rndr.x.io) from July 6, 2022 23:00 UTC - July 7, 2022 00:00 UTC.

Any application requiring authentication will be affected by this maintenance.

Further information regarding OctaneRender Authentication during the maintenance period:

To ensure uninterrupted use of OctaneRender during the maintenance period, we recommend you sign out of OctaneRender, then sign in again, less than 48 hours prior to the start of the maintenance period. Once the maintenance period starts, avoid signing out of OctaneRender or switching between different OctaneRender versions. (You will still be able to close and reopen OctaneRender as per normal, as long as you have followed the preparation steps above)

Please note that if your organization uses our "Unattended Authentication" feature, you will be unable to use the workaround above. Instead we recommend that you open OctaneRender at least 15 minutes before the start of the maintenance period, and then avoid closing the application until the maintenance is complete.
Posted Jul 01, 2022 - 18:32 PDT
This scheduled maintenance affected: OctaneLive (OctaneLive API, OctaneLive Gateway) and OTOY Account System, OctaneRender Cloud, Websites.