Subscription signup issues
Incident Report for OTOY
We have detected no further cases related to this incident.
Posted Jan 08, 2018 - 14:35 PST
The issue has been identified and resolved, and the subscription sign-up system is back online. We will continue to monitor the subscription service, so please email if you are still experiencing any issues.
Posted Jan 07, 2018 - 19:42 PST
We are currently investigating a PayPal API issue that is preventing us from correctly processing new subscriptions. We sincerely apologize and are working with PayPal to resolve this as quickly as possible.
Posted Jan 07, 2018 - 16:52 PST