Subscription signup issues
Incident Report for OTOY
Resolved
We have detected no further cases related to this incident.
Posted over 1 year ago. Jan 08, 2018 - 14:35 PST
Monitoring
The issue has been identified and resolved, and the subscription sign-up system is back online. We will continue to monitor the subscription service, so please email help@otoy.com if you are still experiencing any issues.
Posted over 1 year ago. Jan 07, 2018 - 19:42 PST
Investigating
We are currently investigating a PayPal API issue that is preventing us from correctly processing new subscriptions. We sincerely apologize and are working with PayPal to resolve this as quickly as possible.
Posted over 1 year ago. Jan 07, 2018 - 16:52 PST