Render.otoy.com Outage

Incident Report for OTOY

Resolved

This incident has been resolved.

Posted Dec 22, 2021 - 05:52 PST

Monitoring

Render.otoy.com has been migrated to another AZ and is now back online. We are continuing to monitor for any further issues.

Posted Dec 22, 2021 - 05:42 PST

Update

AWS has identified that a power outage caused the underlying issue that is affecting render.otoy.com, and is in the process of restoring power to the affected systems.

Posted Dec 22, 2021 - 05:30 PST

Identified

We have identified that this service is being impacted by an AWS outage in the US-EAST-1 Region.

Please note that OctaneRender License servers are not affected by this outage, although you will be unable to access the account area to unlock licenses.

Posted Dec 22, 2021 - 04:41 PST

Investigating

We are currently investigating this issue.

Posted Dec 22, 2021 - 04:32 PST

This incident affected: Websites.